Office Communications Server Deployment, Day 9

Note: Sorry this wasn’t posted sooner, there was a bit of a shake-up internally as we tried to decide what all was appropriate to post.  I’ve had this post ready for a few days now and have just been waiting for definitive answers from my management.  This post represents nearly complete OCS deployment.  By the time it ends, we have Enterprise Voice complete.  The remaining things we will deploy are the archiving server, the QoE monitoring role, and edge servers.

1:07 PM : Creating UM Dial Plan

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Note: there are three important things here.  The first is the dial plan name.  You’ll see that when I create the location profile in OCS that the name is slcutloc.extendhealth.com.  That must match.  Second is the URI type - it must be SipName for OCS integration.  The last thing is VoIP security, which should be Secured for OCS.  (Secured > SipSecured)

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Have to add the dial plans to the UM servers - both mail1 and mail2.

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1:20 PM : Running ExchUCUtil.ps1

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Verified IP gateways.  If there were more, I’d have to disable them.

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1:31 PM : Creating Location Profiles

I’m not going to comment on this much as there is a lot to say.  Screen caps should be sufficient to let you know what I’m doing.

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2:07 PM : Running OcsUMUtil.exe

The last step is to integrate from the OCS side by running OcsUMUtil, which creates OCS objects for the auto assistant and subscriber access numbers in Exchange UM.  This facilitates access to these numbers from Communicator.

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2:10 PM : Assigning a Default Location to the Pool

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2:15 PM : Configuring Mediation Servers

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2:22 PM : Configuring Policies and Phone Usages

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Office Communications Server Deployment, Day 8

8:08 AM : Loopback Fix

I’ve been here for a while, catching up on some of my non-blog communication, MBA coursework, etc.  About ten minutes ago, I started testing a probable fix for the validation error I had last night.  Just as a reminder, that validation error looked like this:

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The fix is recorded in Appendix D of the Office Communications Server 2007 Enterprise Edition and Communicator 2007 Deployment Guide.  In a nutshell, you need to add a multi-string value to HKLM\SYSTEM\CurrentControlSet\Control\Lsa\MSV1_0.  The MSV should be named BackConnectionHostNames and should have a value of your pool’s FQDN.  What this does is allow IIS to validate certain FQDNs as being valid for loopback.  You’ll want to remove this value when you’re not validating, and more detail is available by reading the referenced guide.

When I followed the instructions for the fix, the validation wizard for the remaining steps executed properly.

8:16 AM : Validation Wizards

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(Yes, that’s a different validation wizard.)

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(Yes again.)

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8:23 AM : Validation Results

So the current state of our deployment is that there are two validation warnings, neither of which I care about because I haven’t deployed Enterprise Voice or edge access yet.

From the Validate Front End Server Configuration wizard, we have:

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From the Validate Web Components Server Functionality wizard, we have:

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8:27 AM : Internal Deployment Complete

Aside from the above validation warnings, it seems that internal deployment is complete.  I do have one more warning in my Communicator client regarding Exchange Web Services, but the Exchange deployment on this domain isn’t complete yet, so it’s also expected.  The ramification at this point is that Communicator can’t automatically set my status to “In a Meeting” if I have a meeting scheduled in Outlook.

Next step is external user access, meaning I’ll be bringing up a scaled single-site edge topology.  I’ll try to explain that in more detail, but there will probably be some downtime here as I test Communicator internally and prep another couple of servers to be edge servers.  (I have to install Server 2003 at least.)

1:53 PM : Enterprise Voice

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1:56 PM : Activating Mediation Server

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2:00 PM : Assigning Certificates

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3:16 PM : Enterprise Voice Prep

I’ve been reading (and will continue to read through) the Microsoft Office Communications Server 2007 Enterprise Voice Planning and Deployment Guide.  This will probably take the rest of the day and will ensure that I make minimal mistakes when deploying Enterprise Voice.  I have a good idea of what it is that I need to do, but I want to be certain.

Office Communications Server Deployment, Day 7.5

All of these steps and screenshots were performed late last night.  I’ll fill in commentary now (morning of Day 8).

Back Story

I was crushingly disappointed when Microsoft told me that I’d have to reinstall my entire PKI because the hashing algorithms I used were for a Cryptography Next Generation (CNG) CSP, not a CryptoAPI Version 1 CSP.  Knowing what I know now, I can see some allusions to that on pp. 158-159 of Brian Komar’s book.  Before I left work yesterday, I e-mailed Brian and explained my situation and that I was on a support call with Microsoft.  I then updated him via e-mail of their response (”it’s not supported) and the fact that they were closing the support case.

He sent this response:

Mark,

There is a security update that will allow XP and 2003 clients to validate certificates that implement SHA-2 signatures.
The update is included in Windows XP service pack 3.
Per the release notes for service pack 3:

Microsoft Cryptographic Module

Implements and supports the SHA2 hashing algorithms (SHA256, SHA384, and SHA512) in X.509 certificate validation. This has been added to the crypto module rsaenh.dll.

XP SP2 crypto modules Rsaenh.dll/Dssenh.dll/Fips.sys had been certified according to FIPS 140-1 specifications. The Federal Information Processing Standard (FIPS) 140-1 standard has been replaced by FIPS 140-2, and these modules have been validated and certified according to this standard. For more information, see the Microsoft Kernel Mode Cryptographic Module.

You cannot create these certs in 2k3, but you would be able to validate them.

Brian

Based upon that hope, I went out and did some strategic searching and came across this KB: http://support.microsoft.com/kb/938397.  After an hour of waiting on hold while some (nice enough) tech researched the history on my support case, I was finally given a link to download the hotfix.  Note that there is a link there to register for the hotfix also, which I did, but was told that it would take up to 24 hours.  It actually took about two hours. 

Hotfix in hand, I patched the server and all the certificates looked great!  There were still a couple of strange artifacts with how I had to request certificates, but I was able to do it without incident.

Now that the back story is complete, I’ll try to recreate the timeline as best I can based upon the timestamps in my screencaps.  Thanks, OneNote!

8:50 PM : Assigning the Certificate to IIS

This is where things went awry yesterday.  If you want to know what to do to get to this point, read that post.

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8:52 PM : Starting Services

I’m deviating here from the norm of not including the wizard starts in the screen captures.  The final screen of a wizard generally has useful information (like success, hopefully), but the start of a wizard usually just says what it is you’re doing.  Since I generally label what it is that I’m doing already, I had been skipping the first screen for the wizards.  At this point, however, the wizards start to blur together, especially in the validation phases.  Therefore, I’m going to include some wizard start screens if I can to differentiate the wizards.  (That said, I think I noticed last night that all the validation wizards start with the same screen anyway.)

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9:29 PM : Server/Pool Validation

[Delay reason: had to put my son to bed.]

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Oops… in order to validate the server and pool functionality, I need a couple of user accounts to be enabled for Office Communications Server.  The trick to this is that you have to use Active Directory Users and Groups to enable the users, but you also have to have the OCS Administrative Tools installed on that computer.  Because my domain controller is Server 2008, I can’t install the OCS Administrative Tools there (and be supported).  In this case, I just opened an MMC on ocsfe1, added the Active Directory Users and Groups snapin, and connected to the extendhealth.com domain.  Right-clicking on users now exposes the following option:

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Now that the users are enabled, I can see them if I open the Office Communications Server snapin (Start > All Programs > Administrative Tools > Office Communications Server 2007).

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9:36 PM : Back to Validation

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Note that I didn’t check test connectivity of federated users because I don’t have external access yet.

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This was the only warning I had.  Since I haven’t deployed Enterprise Voice yet, I’m not concerned about this warning.

11:15 PM : More Validation

I think I took some time before this screenshot to correct some previous validation errors, but I can’t recall very clearly.  I do want to note that I ran into some validation errors last night, as the following screenshot shows:

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I believe this particular screenshot is an artifact of a known issue with IIS loopback, so I’ll try to fix it this morning.  I didn’t think it was important last night since I recalled how to deal with it (although not the specific steps) and since the server and pool validated okay.

11:23 PM : The Payoff

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Enough said.

Office Communications Server Deployment, Day 7

8:33 AM : Picking Up Where We Left Off

As you may recall, I ran into an issue last night just before I left because I didn’t have the SQL client tools necessary (specifically the SQL 2005 Backwards Compatibility Pack and the SQL Native Client) installed on my front end server ocsfe1.  I did try installing the tools this morning to no avail - unfortunately I wasn’t even getting a good quality error message, just “Pool backend discovery failed” - the same message I posted yesterday.

I’m pursuing a workaround at this point for two reasons:

  1. I need to keep the ball rolling.  I have to get the internal deployment completed today.
  2. I’m planning to move the database to an official cluster anyway, per the directions in the Admin guide for moving the backend database for an Enterprise pool.

Primarily because of reason two, I don’t feel bad about installing SQL locally for a short time period (<1 month) until our cluster is ready to support the Enterprise pool.  As with other cautions I’ve offered, this isn’t recommended.  For me, it’s just real life.  To achieve the goal I want, I’ve created a CNAME (alias) in DNS to tell my computer that dbcluster1 is currently the same as ocsfe1.  I’ve also installed SQL Server 2005 Standard Edition SP2 32-bit locally.

8:39 AM : Creating the Enterprise Pool

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Two notes here:

  1. We specified a different internal web farm FQDN because we may eventually move to an expanded configuration, and having a different FQDN may facilitate that transition.
  2. The planning documentation states that if you don’t specify an external web farm FQDN at this point, you’ll need to use the command line utility later.  Usefulness of command line utilities notwithstanding, I’d rather specify it now since I know what it is.

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Another note: our database files will be going onto a SAN with the transition to the database cluster.  If you aren’t storing your database files on a SAN, you’ll want to make sure the database and log files are on different spindles (different physical volumes).  This is basic database optimization, not an OCS thing.

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I didn’t enable meeting archiving yet as it probably requires the Archiving and CDR role, which doesn’t exist yet in my infrastructure.  I’m quite certain you can enable this later, so I’ll skip it for now.  I have put the path in, however, so that you can see what I would be using if I were to enable it right now.

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Archiving is not enabled for the same reason listed above.

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Ugh.  I made a mistake early on in the wizard - my pool is named ocspool.extendhealth.com, not pool.extendhealth.com.  I think I can probably fix this later, so I’ll keep going for now.  There were no other warnings in the log.

8:59 AM : Configuring Enterprise Pool

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There’s the wrong pool name I mentioned above.

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  Pros Cons
DNAT > 65,000 users Increased difficulty of configuration
SNAT Easy configuration < 65,000 users

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Note: Only one pool or server can authenticate automatic logon requests.

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I’ll definitely be configuring external user access, but two things are stopping me from doing it right now:

  1. I want the edge deployment to be distinct from the pool deployment for my own sanity and anyone’s sanity following along with this thread.
  2. I think the only way you can configure your edge topology right now is if you’re migrating from LCS 2005 R2? and already have an edge topology deployed.  I’m not certain on that, I just think that’s what I recall.

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9:10 AM : Adding Ocsfe1 to Pool

So far so good this morning - everything seems to be turning out okay aside from my dumb mistake with the pool name and the issues with the pool backend.  I’m now ready to add ocsfe1 to the pool as the first front-end server.

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(Takes a while.  Lots of time for screen captures.)

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Apparently Microsoft thinks it’s funny to continually remind me of my mistakes.

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Yes, the password really is that long.  As a reminder (I think for the third time), I use WinGuides Password Generator to generate passwords for service accounts.

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Same warnings as before:

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Aside from that error being in the logs about 20 times, there were no other errors.  I think I’m still okay.

9:30 AM : Fixing the Pool FQDN

Before I proceed any further, I want to correct the pool FQDN.  I’ve been warned sufficiently.  As part of installing the Front End role, the administrative tools for OCS were installed.  I’m opening them from Start > All Programs > Administrative Tools > Office Communications Server 2007.

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9:36 AM : ???

Wow … http://forums.microsoft.com/unifiedcommunications/ShowPost.aspx?PostID=2931495&SiteID=57

Apparently I’ll be removing the pool and creating it all over again.  Hope that goes okay.

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Lesson learned: get the pool name right in the first place.

9:44 AM : Configuring Certificates

Well, at least it didn’t take too long to get back on track.  For this next step, please note that there are two distinct steps.  The Web Components role requires its certificate to be manually configured in IIS.  The rest of the Front End roles have a wizard.  I’ll deal with the wizard first, then IIS.

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Because I have a PKI deployed, I can opt to send the request to an online certification authority (Active Directory will help me locate one).

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In this case, we don’t care if the cert is exportable, but I left the box checked anyway.  We also don’t care about client EKU - the only place that matters is for the certificate assigned to the external interface for the Access Edge role.

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I chose to include the local machine name in the SAN here.  If you’re configuring automatic client logon, the SAN must also contain sip.<domain>.  In my case, it was automatically populated because of the choices I made in earlier wizards to enable automatic client logon.

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… and … I accidentally clicked through the next screen, so I think it succeeded but I’m not 100% certain.

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Well, I got that far before realizing that the prior wizard had actually failed.  It has something to do with Server 2003 not recognizing the authenticity of the certificate chain.  My PKI is completely implemented with Server 2008, so I guess it’s time to go research what to do.

3:22 PM : Square 1

As if there weren’t enough blocks already…

I just got off the phone with Microsoft support.  The certificate issue is “by design”.  In this case, I interpret “by design” to mean, “We knew about the problem but haven’t taken the initiative to fix it.”  The specific issue is that Server 2003 and Windows XP don’t support certificate chains with algorithms > SHA1.  Since my root CA had a SHA512 thumbprint, and my other CAs had a SHA256 thumbprint (per NIST guidelines), Server 2003 barfed.

Generally speaking I’m very happy with Microsoft.  Today, I’m not.  Off to rebuild the PKI from scratch…

Office Communications Server Deployment, Day 6

I spent the entire day yesterday dealing with administrative and management issues.  As such, there was nothing to report.

5:35 AM : Amber Alert (Ex post facto)

This morning, I arrived at our data center to finish up some final issues remaining from the previous day.  Installing all of this new equipment has caused heartburn, to say the least.  The IP KVM we have (by Avocent) is not particularly incredible and has been on the fritz since Sunday, meaning that I couldn’t remote control any computers to install them from the office.  That said, the plan this morning was to bypass the IP KVM, install a couple of servers with Windows Server 2003, and head back to the office to actually start on the OCS deployment steps past planning complete.  Upon arrival, however, I immediately noticed that I didn’t get an IP address from our DHCP server there.  The second thing I noticed was that all of our slave switches in the enclosures appeared dead.  The third thing I noticed is that the consoles on the front of the blade enclosures were amber.  In case you’re not a network admin (which I’m not any more, but experience has taught me), amber = bad.

It turned out that overnight, our data center had a significant A/C failure and had caused lots of problems.  This isn’t a small data center, it’s enterprise class.  A failure like this hasn’t happened in the entire history of the facility.  Of course it would have to happen while I’m trying to deploy OCS: administrator’s law.

12:00 PM : Amber Remediated (Ex post facto)

By noon, we had the issues straightened out at the data center.  I should note here that Dell wasn’t particularly well trained on our equipment, which is brand new (in the sense of recently released to manufacturing).  It turned out that our Cisco switches had overheated and shut themselves down as a protective measure.  Reseating the switches finally resolved most of our problems there.  On the plus side, the work with fixing the amber alerts also somehow fixed the IP KVM.

Back at the office, I was finally able to deploy Windows Server 2008 (for an Exchange deployment) and Windows Server 2003 to servers.  The current deployment toolset is using Microsoft Deployment as I was never able to get Configuration Manager 2007 running properly.

2:28 PM : Windows Server 2003 R2 with SP2 Deployment Complete

After working through several minor driver issues, I was just able to finish deploying Windows Server 2003 R2 (with SP2) via Microsoft Deployment.  There were actually two different Broadcom drivers necessary, and I had to be sneaky about where I put one of them.  If you happen to run into issues with a similar situation and need help, you can submit a comment here, but I don’t feel the need to detail what I did - it’s time to get into OCS, finally!

2:40 PM : Planning Recap

Since there were some final adjustments to several IPs internally, I’ll repost the planning table I posted last week with the updated IPs.  If you can’t see it all, just copy and paste it into Excel.

Edit: Removed planning table

2:50 PM : Created A Records

I just created the A records for ocspool, ocsmeetings, and ocsmeetingsext.  Note that certain parts of the planning documentation are pretty picky about whether these are A or CNAME records.  I was also under the impression that I needed to create a sip.extendhealth.com A record, but can’t find mention of it in the planning docs for now, so I’ll skip it until it becomes a problem.

2:54 PM : Crashed MMC 3.0

It might be just me, but the MMC 3.0 seems particularly unstable.  I just tried to add the SRV record for automatic configuration (_sipinternaltls._tcp.extendhealth.com) and the MMC crashed.

2:57 PM : Created SRV Record for Client Automatic Configuration

Note: this record gets created in the Forward Lookup Zones/<domain>/_tcp node.

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2:59 PM : Finishing Updates

The ocsfe1 server will be the first server to come up (be added to the pool).  It’s currently finishing some updates, which is why I’ve been picking away at DNS requirements.  I should also note (if you didn’t read the posts from last week) that I have a PKI infrastructure in place to deal with the certificate requirements.

The one other critical thing I should highlight while I wait is that we expect some load balancers within two weeks.  The VIPs referenced above would normally be assigned to the load balancer.  For now, since we’re still missing this hardware, I plan to proceed with deployment as if they already existed.  In order to (hopefully) fool OCS, I plan to assign the IP address that will be assigned to the VIP to ocsfe1 (temporarily).  That means that ocsfe1 will currently have the following three IPs: 10.10.3.1, 10.10.3.51, 10.10.3.53.  Please note that this is almost certainly not the recommended course of action, and I’m only ignoring my own advice out of necessity.  When the load balancer comes in, I’ll assign the VIP IP to it, remove it from the server, and rerun the validation wizard and the best practices analyzer.

3:08 PM : Creating File Shares

Another thing you need to do before deploying OCS is set up some file shares that will store (mostly) Live Meeting related files.  I have set up four shared folders on my file server: OCS\AddressBook, OCS\MeetingArchive*, OCS\MeetingContent, and OCS\MeetingMetadata.

* Optional, will only need this if archiving and CDR archives meetings.

3:20 PM : Installed IIS

Since I will be deploying an OCS Enterprise Pool, Consolidated Configuration, I installed IIS from the Add Role wizard.  I didn’t enable ASP.NET as I don’t think OCS uses ASP.NET.  (The planning documentation says you need ASP, however.)

3:30 PM : Opening the Setup Wizard

I think I’ve completed all the prerequisite steps for OCS installation and am opening the setup wizard for the first time.  I’ll try to take as many screenshots as are relevant through the installation process.

3:32 PM : Preparing Active Directory

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(Snipped for some semblance of brevity.)

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(This wizard happened too fast to even grab a screen cap of the process.)

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3:45 PM : Active Directory Prepared

Everything went flawlessly (or at least apparently so) in the Active Directory preparation phase.  I’m now ready to create the Enterprise Pool.  The one thing I think I might need here is user accounts that I haven’t created yet.  I create my passwords from the WinGuides Password Generator for security’s sake.

3:47 PM : Creating Enterprise Pool

As with above, relevant screenshots.

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Curses!  The first error.  I just forgot to install the SQL client tools.

4:14 PM : SQL Client Install

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4:30 PM : EOD

Unfortunately, that’s where it’s going to have to sit for tonight.  Hopefully will be able to finish off the pool by mid-morning tomorrow, barring the type of disasters that happened today.

Office Communications Server Deployment, Day 1

And so it begins.  As promised, I plan to chronicle in detail my journey through deploying Office Communications Server 2007.  The first several days will be filled with deploying supporting infrastructure.  We have made the decision to cut over from a separate internal domain name to a domain name that aligns with our external e-mail address domain and what will be our SIP domain (extendhealth.com).  All times are in MST.

11:50 AM : Current State

I should probably start by detailing my starting environment.  As I said above, we are cutting over to a new domain.  As such, we have a completely clean domain to work with in a brand new forest.  The new domain is called extendhealth.com.  I haven’t done anything to the domain outside of creating a user account for installation.  The user account is a domain, enterprise, and schema admin in anticipation of the OCS deployment (where I’ll need rights from all three groups).  In general, that’s not the recommended action.  Various tasks should be delegated to different personnel, and the permissions should be locked down much more tightly than they currently are in this domain.

The domain controller is running Windows Server 2008 Standard x64 (RTM).  It is up-to-date with all patches.  The domain controller is also virtualizing four virtual machines (VM) at this point, three of which will go offline shortly.  Two of the machines are an enterprise root certification authority (CA) and a policy server for the public key infrastructure (PKI).  Both of these machines will be taken offline and only be brought online when the issuing CAs need to have their certificates renewed.  [Side note: I knew quite a bit about setting up a PKI before starting this process, but am referencing Brian Komar's Windows Server 2008 PKI and Certificate Security for any questions I have.]  The PKI is currently pending a private OID request from the IANA.  This will allow us to use certificates in a manner that caters to external publishing of those certificates.  The certificates will not be used for public certificate chains - we have a wildcard certificate for that - but the official OID makes it easier to publish certificate policies and have them accepted by other parties.

The other machine that will go offline shortly is a temporary database server running SQL Server 2008 x64 February CTP.  When the next CTP comes out, we will install a database cluster and move our databases to the cluster.  In case I need to reference it, the name of this server is currently dbcluster1 (even though it’s not clustered).  The SQL Server install is complete and has all features installed.  I used a service account with a 64-character password generated by an online password generator.  Because these passwords are so random, we actually store them in a database that is particularly locked down.  Only one or two people in our entire organization have access to this database.

12:07 PM : Configuration Manager Intro

I’m currently looking at the pre-validation screen for System Center Configuration Manager 2007.  Configuration Manager is the fourth virtual machine (the only one that won’t go offline) on the domain controller.  I’ve allocated four processors and eight gigs of RAM for this server, which is currently named mgr1.  The Configuration Manager installation isn’t related to OCS; it’s more of a general infrastructure setup that I want to get out of the way.  We will be using Configuration Manager to deploy operating systems and updates.  I picked up a book on Configuration Manager the other day at the Microsoft Company Store.  (I was up in Redmond for the mid-sized market CIO summit.)  The plan is to set up very simple deployment of Configuration Manager before deploying OCS.  I have to deploy operating systems all along the way, so there’s no telling how much time it will actually take.  Configuration Manager should facilitate the deployment of those operating systems and their updates.  My naive estimate would be that it will take today and tomorrow to install and play with Configuration Manager, and then deployment of OCS will start Wednesday.  I feel very well prepared on my OCS deployment.  Configuration Manger scares me, however.  The deployment doesn’t seem especially streamlined, meaning I may make a significant mistake and have to redeploy.  We’ll see how things actually turn out.

12:13 PM : Configuration Manager Pre-validation Run 1

I haven’t done anything at all to this server (other than updates, joining to the domain, and enabling Remote Desktop).  It’s listing two warnings (I haven’t run the schema extensions and I don’t have the WSUS SDK) and several errors related to IIS, BITS, and WebDAV not being installed/running.  The only error that actually surprises me is the SQL Server sysadmin rights error.  Aside from that, I’m going to fix the other errors before looking into that one.

12:22 PM : Fixing Validation Errors

I installed a default installation of the IIS and Application Server Roles, and am downloading/installing Windows Software Update Services (WSUS) 3.0 SP1 from http://www.microsoft.com/downloads/details.aspx?FamilyId=F87B4C5E-4161-48AF-9FF8-A96993C688DF&displaylang=en.  I’m also downloading and installing the 64-bit version of WebDAV for IIS7.  Last but not least, I’m deciding whether or not I need to extend the Active Directory schema by reading this article.

12:34 PM : Schema Extensions and WSUS

I’ve decided to extend the schema per Microsoft’s recommendation and am adding some functionality to IIS per WSUS installation requirements in the ReadMe.  This is what I need to verify is enabled/installed in IIS:

  • Windows Authentication
  • Static Content
  • ASP.NET
  • 6.0 Management Compatibility
  • 6.0 IIS Metabase Compatibility
  • I also noticed the BITS Server Extensions wasn’t enabled when I went into the Features part of Windows Server 2008, so I enabled them.  After installing those pieces, WSUS still alerts me that I don’t have the Microsoft Report Viewer 2005 Redistributable installed, but I don’t care about that until I need it.

    12:55 PM : Installing and Updating WSUS

    Still working on installing WSUS.  I had to provision a drive for updates on our SAN, which took a bit, and I’ve worked through all the other issues that I know of.  The installer is currently running.

    1:26 PM : Lunch

    Frustrated.  WSUS installed successfully and BITS and WebDAV certainly seem to be installed, but the Prerequisite Checker doesn’t seem to see them.  Rebooting and breaking for lunch.

    2:02 PM : Back to Work

    No change on reboot.

    2:19 PM : Success!

    Extended the Active Directory schema using ExtADSchema.exe in SMSSETUP/I386.  Installed a couple of additional IIS components (WMI compatibility, console) that cleared up the errors regarding BITS and WebDAV.  All systems are go at this point, but I’m a bit leery of what will be installed on dbcluster1 (my temporary SQL Server).  I had to turn off the firewall to get all checks to pass.  I’ll re-enable it after the install is complete, but having to turn it off to get the Prerequisite Checker to work doesn’t seem like a good sign.

    2:22 PM : Configuration Manager Installation

    Step by step:

    1. Selected “Install a Configuration Manager site server”
    2. Agreed to license terms
    3. Selected “Custom settings” (largely because the book recommends it)
    4. Selected “Primary site” since this is my first (and only) site
    5. Agreed to Customer Experience Improvement Program - I want Microsoft to improve installation environment awareness
    6. Product key was read-only
    7. Left default path (C:\Program Files (x86)\Microsoft Configuration Manager)
    8. Entered site code (DC1) and name
    9. Chose “Configuration Manager Mixed Mode”*
    10. Added NAP to selected client agents
    11. Specified SQL Server (dbcluster1) and database (sccm2007_dc1)
    12. Left default location (mgr1) for SMS provider - since the database will eventually be on a cluster, I can’t install the SMS provider there
    13. Left defaults for management point (install a management point on mgr1)
    14. Left defaults for port settings (HTTP/80 since I selected Mixed Mode)
    15. Allowed checking for updated prerequisite components
    16. Specified a download path for prerequisite components

    2:33 PM : Settings Complete

    After downloading a number of unnecessary prerequisites (multiple languages for Windows XP and Server 2003, neither of which are running), settings are complete and installation is ready to begin.  Installer, however, complains that the machine account for mgr1 does not have admin privileges on the SQL Server.

    2:36 PM : Settings Complete, Take 2

    Added computer account for mgr1 to the Administrators group on dbcluster1.  Prerequisite check has passed.  Install began at 2:37 PM.

    2:40 PM : Fatal Error

    Fatal errors during database initialization.  Not sure what that means since it created the database and tables.  Some tables are also populated.  (I looked at dbo.Agents.)  Great.  I have a message that says: Setup has detected an incomplete primary site installation on this computer.  You must uninstall the incomplete installation before continuing.  Here we go.

    2:48 PM : Fatal Error, Take 2

    Again with the fatal error.  Log (C:\ConfigMgrSetup.log) says: <05-12-2008 14:38:58> ***SqlError: [42000][650][Microsoft][ODBC SQL Server Driver][SQL Server]You can only specify the READPAST lock in the READ COMMITTED (if not based on row versioning) or REPEATABLE READ isolation levels. : sp_SetupSDMPackage

    Googling it.

    2:52 PM : Not Good

    https://connect.microsoft.com/SQLServer/feedback/ViewFeedback.aspx?FeedbackID=329707

    Starting over with a SQL Server 2005 SP2 database.  Back in a couple of hours.

    5:24 PM : A New Error

    After installing SQL Server 2005 as the SQL2005 instance and trying to bind it to the standard SQL port (1433), I couldn’t get the Configuration Manager installer to see the instance, so I uninstalled both SQL 2008 and SQL 2005, and then reinstalled SQL 2005 and SP2 for the second time today.  That means the bulk of my time today has been spent installing and uninstalling SQL Server.  I’m now on to a new error: the error message says “Setup failed to install SMS Provider.”  Logs give me the following errors:

    <05-12-2008 17:24:14> CompileMOFFile: Failed to compile MOF C:\Program Files (x86)\Microsoft Configuration Manager\bin\i386\smsRprt.mof, error -1
    <05-12-2008 17:24:14> Setup cannot compile MOF file C:\Program Files (x86)\Microsoft Configuration Manager\bin\i386\smsRprt.mof.  Do you want to continue?
    <05-12-2008 17:24:14> Setup failed to install SMS Provider.  For more information about this error, see Microsoft Knowledge Base at http://microsoft.com or contact Microsoft Technical Support for further assistance.

    Other .mof files apparently compiles successfully before this one.  Back to Google.

    6:28 PM : Finished?

    I’ve finally made it through the wizard (it only took most of the day).  I have some pretty serious complaints.  The first would be that things like extending the schema should be part of the wizard.  The second was the problem I just spent an hour on: Kerberos issues.  I did eventually find my answer at http://myitforum.com/cs2/blogs/rcrumbaker/archive/2007/10/12/system-center-configuration-management-with-remote-sql-installations.aspx.  That happens to be the clearest explanation of a couple of really complex issues - SPNs and delegation.  We’ve had a ticket open with Microsoft for over 18 months regarding a particular Kerberos issue and have had many, many people unsuccessfully try to fix the issue.  Anyway, I had to set up two SPNs, one each for the NETBIOS and FQDNs of dbcluster1.  The commands I ran (from the domain controller) were:

    1. setspn -A MSSQLSvc/dbcluster1.extendhealth.com:1433 extendhealth\sqlservice
    2. setspn -A MSSQLSvc/dbcluster1:1433 extendhealth\sqlservice
    3. setspn -l extendhealth\sqlservice

    Two notes: first, the last command runs setspn in “list” mode, so that you don’t have to run adsiedit.msc.  Don’t get me wrong, I actually think adsiedit.msc is much better (and faster) at editing SPNs - but I thought I didn’t have it available, which brings me to my second note.  Setspn is available from the command line on Windows Server 2008 domain controllers (more accurately, computers with the AD DS role installed).  Adsiedit is also apparently available there, but doesn’t bind to your directory root by default.

    It seems to me that the Prerequisite Checker should have caught the problem if the SPNs weren’t configured properly.  Whining aside, I did make it the rest of the way through the wizard and only one thing had a red X by it: the management point.  After reviewing the log, it seems that just the monitoring of the management point failed, and when I open the console everything seems to be functional.  I think I’ll leave it at this point (when I can be optimistic) and pick it up again tomorrow.